So in planning my Paris trip, I did some extensive research on flights. I started with the big dogs - Air France and Delta. Expensive as each seat was $1700 roundtrip. Then I started looking into budget air travel. I came across Icelandair.
They have a reputation of being low cost and budget international travel trying to make headway into the US market because unvacationned (its a word to me) Americans want to see Iceland in their pursuit of all things European.
Anyhoo, we booked on Icelandair (two tickets with them was like one ticket with AirFrance). We booked through a low cost budget travel engine Vayama which we found through Kayak. I regret all of the previous actions because they were serious mistakes.
When talking to IA, you couldn't upgrade through a third party (i.e. Vayama). We had these exchanges a couple times through twitter in the year leading up to travel. Every time they were like:
Cut to ten days before travel and I get an ominous email stating the following:
Dear passenger, please note your upcoming flight on Icelandair could be influenced by a potential employee strike at Keflavik Airport from May 31-June 1, 2015.
Currently your flights will depart as scheduled. If you wish to change your upcoming reservation to another date, or cancel with full refund, please contact Icelandair. Thank you for your patience as we await further news and information to share with you.
Yeah I was like this at first:
Needless to say I called IA and Vayama to see what was up. Vayama was "we haven't been told of strike" and IA was like "we aren't striking". To both I say:
@evanmh @Icelandair @vayama @Expedia - let's play nicely. Carrier, tell travel engines your problem, travel engines now solve ours. Thx— Kristen Wright (@auyellowrose) May 23, 2015
It just make you want to drop from all the drama.
We all work hard. I am diligent and determined which in this instance, I refused...REFUSED to be taken in by people who literally couldn't read to the end of screen or a company who couldn't just take over the reservations. I feel bad about labor disputes because clearly someone is not getting heard but not make a true mass notification is just bad business. To leave thousands without travel plans is wrong.
Lesson learned. Take note. Don't need your crap.