In an effort to do something extraordinarily fab for AA, I get ripped off. I was perusing my daily Living Social email (which I have now lessened to a weekly possibly never occurrence) and found a closing deal on designer headphones. Knowing AA loves his music and news feeds at work, I thought great! So I purchased the deal and proceeded to head to the site for instant gratification. I paid my shipping and handling and voila - headphones in time for VDay!
Not so fast!
Two days later I get a call from our OCIO about an unauthenticated breach and unsecured method of delivering payment. I contacted the company only to get a random voice mail but I kept getting emails so I'm thinking okay whoever you are in china needs to quit playing and send my stuff. I call LS back get a refund and use the vendor directly something about overselling its stock.
The reality is that I and thousands of others were taken. The Sunshine Kitty and dozens of other sites that use LS do so knowing this deal retailer does not verify the products it's putting on its market place. It's easy for LS to outsell a product and the vendor to threaten lawsuit and cancel an offering only to turnaround and sell directly to the consumer.
So before I let my tale of woe overtake this post, here are some tips if you run across a not so legit online vendor:
- Immediately contact your credit company and dispute the charges.
- Close your card.
- Contact your state's consumer protection entity.
- Contact the FTC. Online commerce is interstate commerce and therefore federal jurisdiction.
- Get worked up and slowly relax because it will be handled.
- Posted using BlogPress from my iPhone